Effective Date: July 23, 2019
We may collect certain types of information from our visitors, such as:
When you access paid content on our Sites, we may collect information about the books and programs you access, the lectures you watch online, the courses you complete, and your participation in examination preparation discussion groups. If you choose to participate in activities on or connected with our Sites such as registrations, product reviews, contests, sweepstakes, questionnaires, surveys, service contacts, product purchases, or social media platforms, CEB will collect the personal information that you provide. We may enhance or merge non-personally identifiable and/or personally identifiable information that you provide to us directly with information from other sources, including offline resources and affiliated and unaffiliated third parties, for the purposes described below. All personally and non-personally identifiable information will be used solely for the purposes listed in this policy.
We may use certain technologies to collect other information from our visitors, including, but not limited to:
At this time, we do not honor “do not track” signals from website browsers. However, you may refuse or delete cookies. If you refuse or delete cookies, some of the functionality of our Sites may be impaired. If you turn off cookies, Web beacon and other technologies will still detect visits to our Sites, but the information they generate cannot be associated with other cookie information and are disregarded. Please refer to your browser Help instructions to learn more about how to manage cookies and the use of similar technologies.
We may collect, maintain, and use your information for the following purposes:
User Choice Regarding Collection of Personal Information You may choose not to provide us with any personal information. If so, you will be able to access and use some portions of the Sites, but you will not be able to purchase CEB products and services or access those parts of the Sites that require you to Sign In using your personal User ID and password. If you have any questions or comments about CEB’s collection, use, or sharing of personal information, please email us at firstname.lastname@example.org.
For jointly sponsored CLE programs, CEB may transmit registration information to the joint CLE-program sponsor, e.g., the State Bar of California, local bar associations, other bar-related organizations, such as the California Judges Association, or commercial CLE providers, but only as necessary for administration of the program. Such registration information may include personal information, such as your name, state bar number, address, telephone number, record of CEB products purchased as part of the joint sponsorship, or record of enrollments at CEB programs that are jointly sponsored.
Your personal and non-personal information will be stored in CEB databases (including local storage), which are located within the United States and Canada.
CEB has security measures in place to protect against unauthorized access, use, disclosure, or alteration of information under our control. These security measures include using a firewall to prevent unauthorized access to our systems and maintaining registration information on a server inaccessible to the public. Although CEB exercises reasonable care in providing secure transmission of information between your computer and our servers, CEB cannot ensure or warrant the security of any information transmitted to us over the Internet and accepts no liability for any unintentional disclosure.
CEB does not intentionally collect personal information from children under 13 years of age, and children under age 13 should not submit any personal information to us. If we become aware that a child has provided us with personal information without parental consent, or a parent or guardian of a child contacts us through the contact information provided below, we will use reasonable efforts to delete the child’s information from our databases.
The personal information we collect is saved in a customer profile in industry-standard cloud storage. You can help us maintain the accuracy of your profile by notifying us whenever you change your law firm affiliation, address, telephone number, or email address. We maintain a procedure to help you confirm that your personal information remains correct and up-to-date. At any time, you may review and change your personal information by visiting https://research.ceb.com, logging in with your personally-created email address and Password, and accessing the Account functions, or by calling or emailing CEB Customer Service:(800)232-3444, 7:30am to 5:00pm (PT), M-F or email@example.com. After logging in to https://research.ceb.com, you may also review the record of your MCLE credits earned from attending CEB programs by accessing the Learning function. You may not correct MCLE credits yourself online, but you may ask for clarification or changes by calling or emailing CEB Customer Service as listed above. You may also access and change information about non-CEB courses you have attended through the same MyCEB MCLE function.
Continuing Education of the Bar – California
2100 Franklin St., Suite 500
Oakland, CA 94612-3098
1 (800) 232-3444
(7:30am to 5:00pm, PT M-F)
California residents may have certain additional rights including the right to information about how personal information is shared with third parties for the third parties’ direct marketing purposes during the preceding calendar year. California residents may make such a request by contacting us according to the contact information above.