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Legal Research Product Manager

This position is located in Oakland, CA

Be the voice of the customer and grow a deep understanding of the California legal community as CEB's Legal Research Product Manager.

We are looking for a Legal Research Product Manager to drive the vision, product strategy, and execution for research products that serve the California legal community. You’ll collaborate with a cross-functional team to execute on a roadmap that is a balanced portfolio of big bets, tactical changes, and core refinements on the legal research product and feature portfolio. You’ll also be responsible for market research, customer interviews, product positioning & messaging, and evangelizing the product throughout the market. You’ll love this job if you are systematic, organized, strategic, and process-driven, with top notch communication skills and an unquenchable curiosity about the legal industry and the needs of California attorneys. Although CEB is located in Oakland, CA, remote working is possible!


Job Duties:

  • Collaborate with a cross-functional team of CEB leadership, product management, engineering (internal & development partners and contractors), marketing, sales, content development and finance to drive the building and iterating on successful products and features from idea through delivery to customers.
  • Own the backlog for the products and/or features for which you’re responsible, including writing user stories and acceptance criteria
  • Be the voice of the customer: deeply understand the California legal community, especially attorneys, by conducting market research & customer interviews
  • Create strategies for how to address identified legal research, content, and workflow problems in innovative ways by understanding what’s valuable, usable and feasible using a lean product development methodology
  • Own the ongoing performance of all legal research products and solutions including but not limited to current awareness, primary law, case law citator, secondary sources, and legal know-how
  • Ideate new products or product features & functions, and work with development partners to design, test, and manage development of approved products
  • Provide Product Management leadership across product development lifecycle
  • Business case development including MVP definition and launch within time and budget
  • Build product roadmap and own execution. Create product plans that clearly communicate across the company the product vision and roadmap at both strategic and tactical levels.
  • Establish goals and key performance indicators. Use analytics to drive roadmap decisions
  • Gain buy-in across organization and key stakeholders for product development
  • Build training pipeline and create all training materials necessary to communicate legal research strategy and train relevant employees on product operations & major releases
  • Own product messaging, positioning, and marketing strategy for your product line
  • Collaborate with Digital Marketing Manager and Product Marketing Manager to strategize email and other marketing campaigns aimed at increasing leads, sales, and retention of products
  • Use market research & usage analytics to identify ideas for, develop, and draft thought leadership, including articles, white papers, and webinars


Job Requirements

  • 4 year degree or equivalent combination of education and experience
  • J.D., J.D./MBA, or prior work experience within the California legal industry preferred
  • Minimum 3 years as a product manager in a technology company or equivalent combination of education and experience, or 3 years as a practicing attorney
  • Experience owning product and/or feature development from idea to launch on a new or early-stage product
  • Proven skills in strategic thinking, planning and execution
  • Ability to challenge conventional thinking to deliver innovative recommendations
  • Excellent project management skills including the development of technology-based products and services
  • Empathy for user problems, and an ability to distill insights into the right product answer
  • Strong analytical ability, including making data-validated, hypothesis-driven, experiment-tested decisions
  • Good balance of IQ and EQ to be able to solve both technical and social challenges
  • Excellent written and verbal communication skills; timely communication with clear expectations. An active listener and clear communicator; can lead by influence


How to apply:

To apply, send your resume, cover letter, and an optional writing sample to Stephanie Walker: stephanie.walker@ceb.ucla.edu. Feel free to contact Stephanie with any questions about the position. You may also apply by clicking here.

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